24-Hour Cardmember Service / Report a lost or stolen card

844-237-0593
We accept relay calls

Outside the United States: 701-461-1593 (call collect)

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U.S. Bank National Association
Cardmember Service
P.O. Box 790408
St. Louis, MO 63179-0408

Make sure to include your account number in the memo area of your check.

Billing Inquiries

U.S Bank National Association
Cardmember Service
P.O. Box 6349
Fargo, ND 58125-6349

Email Us

For questions specific to an existing account, please Log in to Online Banking to authenticate that you are the account owner:

  1. Log in to Online Banking
  2. Under the “Customer Service” tab, select “Contact Us”
  3. Select "Email Us"

For general questions about the Kroger REWARDS World Mastercard® program, contact us by email.

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U.S. Bank may change APRs, fees, and other Account terms in the future based on your experience with U.S. Bank National Association and its affiliates as provided under the Cardmember Agreement and applicable law.

The creditor and issuer of this card is U.S. Bank National Association, pursuant to a license from Mastercard International Incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

©2018 U.S. Bank National Association. All rights reserved.

Account must be open and in good standing to earn and redeem rewards and benefits. Upon approval, please refer to your Cardmember Agreement for additional information.